CIBIS Releases new Agentic AI Eco System
CIBIS is proud to announce the release of its new Agentic AI Eco System, a breakthrough in artificial intelligence that goes beyond generative AI to deliver true workflow automation and independent decision-making.
We hear more and more about Agentic AI and how it is rapidly emerging as one of the most transformative trends in technology. While Generative AI (GenAI) excels at creating content in response to prompts, Agentic AI takes action, adapts, and scales processes independently. It specialises in automation, problem-solving, and efficiency improvements across industries including finance, government, planning, education, energy, governance, and health.
“Agentic AI acts where Generative AI reacts,” says the CIBIS team. “It doesn’t just generate outputs — it keeps processes moving, integrating with systems, making decisions, and driving results.” It is poised to significantly impact various industries by automating complex tasks, improving decision-making, and enhancing operational efficiency.
Agentic AI acts, adapts, and scales — and it can do this far beyond the limits of traditional AI agents.
A Real-World Example: Local Councils
With eight in ten companies using GenAI, many still report no significant bottom line impact [i] but it’s now changing. To unlock the full potential of Agentic AI, you need to reimagine how you work from the ground up.
To illustrate how powerful it is, consider this scenario.
Every year, Australian Local Councils receive tens of thousands — sometimes hundreds of thousands — of emails. These must be reviewed by records staff, classified, sometimes subject lines edited for clarity, filed into records management systems, and in many cases, turned into actionable items for follow-up. This process can involve between 2 and 20 staff members, depending on council size.
Now imagine if this could be automated.
With the new CIBIS Agentic AI Eco System, this is no longer just a vision — it’s reality. The system can automatically:
- Read and classify incoming emails
- Adjust subject lines for clarity and usability
- File documents into council records systems
- Create actionable items for follow-up
- Integrate seamlessly with external systems
And it does all this at a fraction of the cost and time of manual processing, freeing staff for higher-value work.
The Future is Here
While many organisations are experimenting with GenAI but struggling to see bottom-line results, Agentic AI is positioned to change that. By re-imagining workflows from the ground up, businesses and governments can unlock substantial productivity and efficiency gains.
CIBIS is leading the way with its Agentic AI Eco System, delivering solutions that are practical, scalable, and ready to make an impact today.
Watch the introductory video to see how CIBIS’s Agentic AI Eco System can works in practice — starting with Local Government, but ready to extend far beyond.