Managed Services
Our efforts in supporting our customers reflect their individual needs and budgets. Some customers pay thousands of dollars per month and secure the assurance of having fixed price budgets under defined Service Level Agreements incorporating performance metrics. Other customers prefer a Break Fix model whereby we are contracted to assist them on an ad hoc or Do and Charge basis.
Fixed price servicing and support may better suit your budget cycles, but it can also lock you in when your circumstances change which may be undesirable.
We can assist you calculate what options are best suited to your environment and organisational culture and we also recommend you experiment first - so that you know what to expect and are an informed consumer.
CIBIS has a dedicated, high-performance hosting platform within one of Australia's largest data centres. It enables us to fully control our hardware, patches, uptime, and redundancy so that we can be confident we control our environment and solutions operating within them.
Control gives us the opportunity to fully-manage and host a variety of applications ranging from Java, SQL and others whilst ensuring we have high levels of performance, security and reliability which translate into greater confidence with our clients.
Don't leave your backups, uptime and solution availability to chance. CIBIS can provide low-end hosting from $60 per month through to fully managed applications with defined Service Level Agreements from $1,500 per month upwards.
Should you consider a managed support contract, we encourage you to consider its benefits including:
- Predictable Costs
- Business Continuity
- Cost Containment
- Improved Security
- Reduced Downtime
- Preventative Maintenance
- Timely Strategic Advice
Contact CIBIS to enquire about a tailored Managed Service solution for your organisation.
